Q & A

Q & A

Q. Where are you located and where do you ship?
A. We are located in Connecticut, USA. We offer worldwide shipping. Please see our shipping info page for more details.

Q. Are all of your items really handmade?
A. Absolutely! We do use some machinery (sewing machines, embroidery machines) but yes our items are all handmade!

Q. Do you have pets? Is your work area smoke free?
A. We do have pets and we love them dearly! We do try our best to keep our pets out of the work area though. We do not and have never smoked. All of our items are 100% smoke free. 

Q. Do you accept returns/exchanges?
A. Due to the custom nature of our items we generally do not accept returns or exchanges unless the item is defective because of an error on our part. Please do contact me if you have any issues so we can work together to resolve them in a way that will make both of us happy. 

Q. How can I contact you?
A. You can always send us a message here on the site using the "Message Us" button or you can send an email to designsbyraja@yahoo.com anytime.